Reference

What You Agree To When You Use datattm

Our legal terms set out your rights, our responsibilities, and how your account and data are handled — including how your DANA, OVO, and GoPay wallet details are stored and protected.

Account eligibility termsData and privacy handlingCookie and session policyDANA, OVO, GoPay wallet contextContact and rights requests
datattm What You Agree To When You Use datattm
CONTACT PATHS

Reach Us About a Policy Question

If you want to request a data copy, raise a concern about how your account details are handled, or ask about a specific clause in our terms, our support team is the direct route. You can reach us by live chat inside your account, by email, or through the help form linked in your account settings. We aim to respond to policy-related requests within the window our terms specify.

Team online

Live Chat

Open live chat from your account dashboard to raise a legal or policy question directly with our support team during available hours.

Email Support

Send your data request or policy query to our support email address, found in your account settings under the Help section.

Account Help Form

Use the in-account help form to submit a formal rights request — including data access, correction, or deletion under applicable policy.

DATA AND SECURITY

How We Handle Your Data and Account Security

Your account security and data integrity are not optional add-ons — they shape how every transaction is processed, from a GoPay deposit to a live table session. Here is how we handle the four areas that matter most to you as an account holder.

Data Handling

We collect only what is needed to run your account — name, verified contact, and e-wallet IDs for DANA, OVO, GoPay. No unnecessary data is retained beyond operational need.

Cookie and Session Use

Session cookies keep you logged in and save your wallet preference. Analytics cookies are anonymised. You can manage or remove cookies through your browser settings at any time.

Account Access Controls

Login is protected by OTP verification sent to your registered contact. If you suspect unauthorised access, use the account lock option or contact support immediately via live chat.

Retention and Deletion

Transaction and account records are kept for the period our audit policy requires. After that window closes, you may request deletion of non-essential data through the help form in your account.

Common Questions About Our Legal Terms

These are the questions we hear most often about our terms, data practices, and account rights. If yours is not here, the support team can answer it directly.

These terms apply to anyone who opens an account with us where local law in Indonesia permits. Eligibility depends on your region; access is not available where local law restricts it.

Submit a data access request through the help form in your account settings or email our support address. We will respond within the timeframe specified in our policy.

Yes. Your e-wallet identifiers are stored in encrypted form and used only for payment routing and fraud checks — not shared with third parties for any other purpose.

You can request deletion of non-essential data after the mandatory audit-retention period expires. Use the help form in your account or contact support by live chat or email.

We will notify you through your account inbox before any material change takes effect. Continuing to use the platform after that date means you accept the updated terms.

Cookies keep your session active and save preferences like your wallet choice. You can clear or block them in your browser — though doing so may require you to log in again each visit.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.