Reference

Terms That Govern Your datattm Account

These terms set out what you agree to when you open and use your datattm account, including how deposits through DANA, OVO, and GoPay are handled and what we expect from both sides.

Account eligibility appliesDANA, OVO, GoPay coveredJurisdiction-dependent accessAccount holder obligationsWe may update these terms
datattm Terms That Govern Your datattm Account
TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or if you need to flag a concern about your account or a wallet transaction, our support team is reachable through the channels below. For DANA, OVO, or GoPay deposit queries, have your transaction reference ready before you contact us — it speeds up the review significantly.

Team online

Live Chat

Open the chat widget from your account dashboard. Describe your terms-related query and share any transaction reference or account detail the agent requests.

Email Support

Send a written query to our support address listed in your account portal. Include your registered wallet type — DANA, OVO, or GoPay — and the date of the action in question.

Help Centre

Our help centre holds the current version of these terms, the dispute form, and the account-closure request path. Access it from the footer of any page in the lobby.

HOW WE HANDLE THIS

Account Security and Terms Integrity

We keep a timestamped record of the version of these terms that was active when you registered. If terms change, the update is posted with a revision date before it takes effect. Players in Denpasar and across Indonesia can access the current terms version any time from their account settings page without needing to contact support.

Data Retention We retain account data and transaction logs for the period required under applicable regulations. You may request a summary of stored data through the account portal at any time.
Account Security Your account is protected by OTP verification at login. We never store your DANA, OVO, or GoPay PIN — only the wallet type you have linked is recorded for transaction matching.
Cookie Use We use session cookies to keep your lobby position and wallet preference between pages. You can clear these from your browser at any time without affecting your account balance.
Requesting Changes To update your registered contact details or request account closure, submit the form in your account settings. Our team confirms the change within the timeframe stated in the portal.

Common Questions About These Terms

These questions cover what we hear most from account holders reviewing their rights and obligations under these terms. If your question is not listed here, the live chat channel is the fastest path to a direct answer.

Yes. These terms apply regardless of which local wallet you use. DANA, OVO, and GoPay transactions are all subject to the same deposit verification and dispute rules described in the policy.

We post a revision notice before changes take effect. Continued use of your account after that notice is posted means you have accepted the updated terms. We do not apply changes retroactively.

Raise a dispute via live chat or the email channel within the period stated in the dispute section of these terms. Include your wallet type, transaction reference, and the date of the action.

We may suspend or permanently close an account where a breach is confirmed. A notice is sent to your registered contact before any permanent closure, and you may respond within the stated window.

The terms version active at your registration date is stored against your account. Contact support or check the account portal; our team can provide the timestamped version on request.

Yes. Access to the lobby and all features covered by these terms depends on local law. We make the platform available only in regions where use is permitted under applicable local regulations.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.